3.20.2008

Small Businesses Leverage the Blogging World

Check out some small businesses leveraging the power of blogs in today’s WSJ, such as Bean Bag chair maker Sumo Lounge International. They worked with tech blog powerhouse Engadget to successfully get exposure for their products directly in front of the right audience. "2 years after the initial deal with Engadget, Sumo Lounge has been reviewed by 250 bloggers and has tripled profits."

From WOMMA Word via MarketingEnvironmentalism

Ten Things Every Marketer Should Know About Wikipedia


Pete on ConsumerGeneratedMedia.com provides a list ten things to take heed of when thinking about Wikipedia. Here's the list, a tease I know, click here for the whole article.
  • Participation
  • Shelf positioning
  • Transparency
  • Counter-advertising
  • Inquiry
  • Globalization
  • The self-promotion reality check
  • Unlimited, free legal review
  • Fast turnaround
  • Trial and error

From WOMMA Word via Pete on ConsumerGeneratedMedia.com

3.19.2008

Fast Company showing a lack of creativity

The April issue of Fast Company shows a nice image of Barack Obama, which makes sense since the feature story is about the presidential candidate. Why do I think the mag is showing a lack of creativity? Two reasons. One, they had basically the same cover in their July/August issue. Again with a democrat heavyweight, Al Gore. Black and white photo, white space background, red and black headline. Two, the headline reads, "The Brand Called Obama." Enough with the "Brand Called You" thing already, they've been milking this for nearly a decade. We still love you though, Fast Company, don't worry.

Check out Fast Company here.

Thank you Springwise, who alerted us to 5starbaby.com, which offers personalized birth announcements fashioned after movie advertisement posters. Not the cheapest announcements ever at USD 2.50 but what a great, unique way to announce the birth of your baby.

From Springwise

Century 21 Creates First Real Estate YouTube Channel

The gold blazer people have launched a dedicated channel on YouTube -- the first such channel by a real estate company.

Companies Court Blogs to Hit Niches

This is why smaller, more nimble consumer companies have a massive opportunity to cut into the market place against big companies. This AP article talks about how convenience food makers are courting bloggers (such as HeatEatReview.com), saying that using bloggers to promote products allows marketers to cherry-pick more niche audiences to spurn WOM for more obscure products. This is not new news, consumer blogs have been out there for years, making a significant impact on retail sales of niche products. Just look at SingleServeCoffee.com, CandySnob.com, GPSLodge and CheapFunWines.com - just a handful of blogs from BlogPire Productions, who does nothing but focus on niche product categories.

From AP via WOMMA

3.18.2008

Getting a handle on social media


Solid post yesterday on AdAge by Beth Snyder Bulik. Correctly realizing that many companies are still stymied by social media and how to use it as a marketing tool, she answers some important questions that may be vexing a lot of folks. Here's the Cliff Notes version:
  1. Quit talking about whether blogging is a fad - blogs are here to stay so get on board.
  2. Before you launch your blog because everyone says you need one, do your research and make sure you have the blog staffed properly to make sure the right stuff is being posted regularly and the blog is being actively managed.
  3. Don't try to game the system because you're scared of what people might say. "Nothing always works, and blogs have seen their share of disasters."
  4. Don't do a fake blog (flog) like Wal-Mart, Coke, McDonald's and Sony did, they all turn out badly.
  5. Learn what SMO stands for (hint: social-media optimization).
  6. Embrace the groundswell of customer insight, and use it in a way that makes sense for your company - research, awareness, promotion, sales, improving customer support, product development, etc.
  7. Come to terms with the fact that social media is not yet a great ad network and may not end up being a great long-term traffic generator or brand builder. But that doesn't mean you don't get involved in the right way now anyway.
There's also an interesting case study for the article - read the whole thing here.

From AdAge via The WOMMA Word
Image from liberatemedia.com

3.16.2008

Product Naming Sparks International Crisis

Well, maybe not a crisis, but it certainly has Denmark's knickers in a bunch. They claim that Swedish home furnishing giant IKEA names its rugs and doormats after Danish locales - saying it in effect says to the world "Denmark is the doormat of Sweden." IKEA says its just coincidence.

From BusinessWeek

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Naming rights for Dubai Metro

I guess the folks at Dubaimetro didn't pay attention to the naming debacles during the Internet boom, where start-ups instantly had enough money to buy the rights to sporting venues, only to have to sell them off once the market tanked. Then again, Dubai doesn't really fit the mold of any other situation, so more power to them. This print ad (pg. 14 of this week's BusinessWeek), caught my eye. Even more than the idea of advertising the naming rights themselves, check out the bottom left corner...the process is being handled by IMG, the super agents of celebrities and professional athletes. Building's as celebrities...hmmm.....

3.14.2008

More Entrepreneurs Make Hay with Spitzer

Like Virgin Mobile's print ad, everyone's getting in on the Spitzer situation. Check out the Spitzer "No. 9" t-shirt from ShirtADay.com. The company, besides having funny and unique t-shirts, has an interesting model, not unlike woot, where they focus on a specific design every day. And even more cool, they have a progressive discount that builds based on the volume of shirts sold during the day.

From AdRants

3.13.2008

Book Recommendation: The New Rules of Marketing

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A few very smart people recommended this book to me last night, so its time I checked it out, you should too. I had no idea there was a rule book to new marketing, but apparently there is and its really good!

Check out The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly

Direct mail meets targeted product trial


Its about time direct mail got a shake up. Check out Matter, who is taking an unconventional approach, sending out boxes of "interesting stuff"

"London-based Matter works with product manufacturers to compile collections of items carefully designed to please specific audiences, and it sends them out to consumers at no charge. Each participating company creates and contributes an item—something that explains what the company does, says something about its ideas or values, or can be tried out."
Check out Matter

from Springwise

Why Starbucks Closed its Doors for a Day

Up until last night, I thought I knew why Starbucks closed its doors back on Feb 25, 2008 - they were stopping to re-educate their baristas. Publicizing it as they did, it thought it was a pretty clever PR effort, sending the message that they are refocusing their efforts while training at the same time.

Interestingly enough, MarketingVOX posted today, based on some new market research, that not many actual consumers received the message that Starbucks was doing it to improve the customer experience. It seems that Starbucks' competition pounced on this - Dunkin' Donuts offered a $.99 latte, and Biggby Coffee and Coffee Klatch gave drinks away.

But as I mentioned, there is more to this story than simply whether consumers got the message. Back on Feb 21, Starbucks laid off 220 employees, another nugget of info that I don't think too many people knew (including me admittedly). I was moderating a panel for TiE-Arizona last night and one of the panelists (Sam from David & Sam PR) mentioned how Starbucks did the closing not only to train, but to make the most of the layoffs situation - staying in front of the story, showing that they're making good moves, and also to motivate the remaining employees. Again, pretty smart if you ask me.

3.12.2008

Virgin Mobile moves deftly and brilliantly with Spitzer ad

Eliot Spitzer got nailed for being "Client #9" in a prostitution bust - I imagine much to the joy of the businessmen he put in Sing Sing.

But leave it to Virgin Mobile to make even more hay about the story, and drive their brand and business in the process. AdRants reported on the print ad Virgin Mobile in Canada put out which shows a picture of the NY Governor waving to the congress with a thought balloon that reads "I'm tired of being treated like a number..." The ad copy says "At Virgin Mobile, you're more than just a number. When you call us we'll treat you like a person, not a client. Whether you're #9 or #900, you'll get hooked up with somebody who'll finally treat you just how you want to be treated."

It sheer genius - not simply because its shocking and brash, but more importantly because its relevant to the value message of their business. And kudos for being so opportunistic to move on this while it was a hot story.

3.11.2008

MarketingSherpa’s 2008 Email Awards

As always, there are a ton of great ideas in this year's Email Awards Gallery from Marketing Sherpa. The list features 47 companies, B-to-B and B-to-C campaigns, newsletters, ‘Welcome’ letters and triggered campaigns. Top brands represented include: Pepsi-Cola, SAP, Royal Caribbean, Dell … even the US Army. Read more here.

Other useful reports from the Sherp:

How to Get Better Results from Your Email Newsletter - a step-by-step handbook gives you 29 ways to get more subscribers for your newsletter list; how to create a newsletter readers open and respond to; and how to measure your results.

How to Avoid Email Filters - At least 18% of your email campaigns and newsletters are blocked or filtered by mistake. Practical handbook details the 10 specific tactics to improve your delivery rate, including AOL and Hotmail delivery. Also check out Permission Emailer's Guide to Avoiding Filters.

3.10.2008

Airwalk decides MySpace might be on to something


Always "Johnny-on-the-spot," Airwalk decides that this MySpace thing is going somewhere and that they better get on board. The Payless-owned lifestyle brand is going to tie its print ads into the MySpace pages of popular celebs it endorses. Novel...
"MySpace personalities will star in a fall campaign from lifestyle brand Airwalk, which hopes to connect online social media with traditional print ads. The campaign, themed "A Day in Our Life," will spotlight, among others, indie rock band Lorene Drive and Airwalk pro skateboarder Rodney Mullin, both of whom have big followings on the Fox Interactive social networking site."
From BRANDWEEK

3.06.2008

Divinity Metrics Measures Brands' Online Video Presence

Divinity Metrics has put together a chart measuring the top 20 brands in online video. Top 20 brands are static and were chosen beforehand by analysts. They are: BMW, Disney, Audi, Nike, Pepsi, Toyota, Mercedes, Sony, Coca-Cola, Microsoft, EBay, McDonald's, Budweiser, Hyndai, Motorola, Taco Bell, Chrysler, Dell, Fedex, and American Express. BMW is currently leading with 129,953,103 streams. Streams are based on videos aggregated for the brand by Scope, a video measurement platform.

From AdRants

3.03.2008

Batman movie launches another viral campaign


The upcoming Batman movie (Batman the Dark Knight) seeded its trailer recently, which successfully made its rounds in the viral video world. Now, they have let loose the second installment, I Believe in Harvey Dent, where you provide your email to help get Harvey Dent elected. Its a great program and I think it will work very well. Its timely (an election year) and it has high pass-along value. Plus it opens up the communication line (all you need to do is enter your email), and builds anticipation (I can't wait until they start sending me stuff).

But what makes this really a great program is that it builds anticipation with exactly the right people (i.e. real comic book aficionados) and in the right way (uniquely building anticipation for a supporting character who only these people would appreciate). As a comic geek, I know who Harvey Dent is - he's the DA who eventually turns into the villain Two-Face. By getting people that "get it" they have hit the right people who will get excited and spread the word - I've already told a few friends - the "influencers." Now I know I'm not always on the bandwagon with the influencer idea (read more), but in this case I stand corrected.

And, I'm guessing not coincidentally, it also diverts attention to the untimely death of Heath Ledger, who plays the lead villain, Joker.

Visit I Believe in Harvey Dent

New report says Google's clicks have risen, not fallen

The plot thickens...

According to SearchIgnite in a report just released, Google's had a 40% rise in ad revenue, with paid clicks up 45.7 percent. This obviously runs very much counter to the comScore report that said that clicks had reduced (When $471 per share is "Falling Back to Earth"). The report came from a survey of 800 million impressions and 53 million clicks logged by SearchIgnite clients.

From MarketingVOX


3.02.2008

When $471 per share is "Falling Back to Earth"

I understand Google's stock is off 36% from its peak of $741.79. But c'mon, the sky is not falling - the stock is still at a whopping $471 per share. It still has a stranglehold on the Internet.

However, the comScore report that BusinessWeek mentions this week is something to really think about if you're an advertiser.
...It found that just 6% of Web surfers account for more than 50% of all clicks on display ads, such as the rectangular banner ads that stretch across the top of many Web pages. In addition, most of these heavy clickers earn less than $40,000 a year, and they account for less than 15% of the actual shopping online.
It is about conversions, not clicks. Is your site up to snuff from a usability standpoint? Is it purposed to make certain actions happen? Are you using effective landing pages? Have you specifically thought, "what do I want a visitor to do when they land on my page, and have I made whatever that thing is excessively easy for them to do?" Simple questions that are often overlooked, but very much need to be addressed if you're going to place ads on Google or Yahoo!.

Read More

Chart from Business Week